customer experience, digital strategy, social networks

How to develop a digital strategy – a 101 lesson for non-profits

I was recently asked to present at My Charity Connects - an annual sold out conference helping non-profits understand how to use emerging technologies for social good.  I had a tough mandate - the conference organizers had pre-sold the topic "Developing a Digital Roadmap" - intended to be an advanced topic - to which 60 people… Continue reading How to develop a digital strategy – a 101 lesson for non-profits