engagement, Facebook, fans / loyalty, housing / home building, social networks

Ouch! A brand removed from its purchasers’ Facebook fan page community

I just witnessed an social media assassination this week as a real estate developer was forcibly removed from its purchaser formed Facebook fan page - a page formed by and for the buyers of a specific condominium. [read on for the actual letter below].

Facebook, social networks

Still ignored: Starbucks FB discussion board

I'm finding this Facebook  "disappointed by Starbucks" discussion thread very interesting.  I wrote about this earlier - how with over 1MM facebook fans, Starbucks should consider some moderation of its discussion pages.  Hmm.. I would be interested in raising this issue up the chain. . Its clear there is a lot of passion about Starbucks… Continue reading Still ignored: Starbucks FB discussion board