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	<title>Social Wisdom:  Digital Strategy Musings &#187; roi</title>
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		<title>Social Wisdom:  Digital Strategy Musings &#187; roi</title>
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		<title>The blogging contest that almost killed my Christmas</title>
		<link>http://socialwisdom.ca/2010/01/24/the-blogging-contest-that-almost-killed-my-christmas/</link>
		<comments>http://socialwisdom.ca/2010/01/24/the-blogging-contest-that-almost-killed-my-christmas/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 05:58:54 +0000</pubDate>
		<dc:creator>Laurie Dillon Schalk</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[roi]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[blog metrics]]></category>
		<category><![CDATA[blogging lessons]]></category>
		<category><![CDATA[blogoff2]]></category>

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		<description><![CDATA[I recently competed in an international blogging contest in Dec 2009. Truth be told... by entering an international blogging contest during year end with the Community Marketing Blog - called Blog Off II or #blogoff ,  I wasn't aiming for gold so much as I wanted to gain greater insight into what makes for a better blog and how would people determine a best of breed blogger.  Here are my worthy lessons:<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=socialwisdom.ca&amp;blog=7371302&amp;post=881&amp;subd=cdnsocialwisdom&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I recently competed in an international blogging contest in Dec 2009.  Truth be told&#8230; by entering an international blogging contest during year end with the <a href="http://www.communitymarketing.typepad.com/my_weblog/">Community Marketing Blog</a> &#8211; called Blog Off II or #blogoff ,  I wasn&#8217;t aiming for gold so much as I wanted to gain greater insight into what makes for a better blog and how people would determine a best of breed blogger.   And as  I&#8217;ve never blogged as a competitive sport,  I did gain a lot of great learning on what to put in a blog post, blog title to maximize readership and interaction.</p>
<p>I submitted four original stories in twelve days, all well researched, carefully crafted posts.  And spent other days just reading the mass blog posting from other contestants, relishing in quality content.  I was judged to be among the top ten bloggers at contest end though I am always skeptical on measurement.  The contest held in twelve days in December seriously threatened my ability to shop before Christmas but it was important for me. With today&#8217;s focus on social networking, I find the very powerful world of blogging somewhat neglected.  I wanted to advance my skills here and blogging in an international contest was just the ticket.</p>
<p>The contest itself had an impressive setup &#8211; 25 approved candidates, six countries all using Typepad (oh god.. not my choice publisher) and supported by 1 official writer (Conrad Hall from Technorati) and the caveat that some blog posts would make it to the Huffington Post for publishing during the contest.</p>
<p>I captured a number of lessons worthy of sharing here:</p>
<p><strong><span style="color:#993300;">1. Blogging is definitely a competitive sport</span></strong> &#8211; title choice, image use, linking, seeding has become more intensive, more commercial that I  realized.  My blogging experience is in personal blogs since 2006 and corporate blogs since 2007, aimed at mostly post purchase customers.  Both environments are not competitive per se.  But with the noise of the blogosphere, blog posts are fighting hard with National Enquirer title ferocity.</p>
<p>I gained this insight with my first post called <a href="http://socialwisdom.ca/2009/12/01/undefined/">Sex, Statistics and Social Media </a> &#8211; a cheeky jest because I know from that popular tags can result in a lot of enduring traffic (not necessarily quality traffic) but this was more of a jest.  Jesting was perhaps inappropriate but I was trying to figure out how to compete when my focus in social media has been on collaboration.   Fortunate for me I received some quality comments from Conrad Hall, a professional writer and technorati writer.</p>
<blockquote><p>&#8220;You can quickly give this article added interest and value by showing readers 2 or 3 ways for managing the time they spend on social media. Thanks Laurie. You have a good post with a solid foundation. Looking at it from the reader&#8217;s perspective &#8211; what&#8217;s in it for them &#8211; will make it stronger.&#8221; he opines</p>
</blockquote>
<p>I countered that I don&#8217;t always want to suggest the 10 ways to improve something.. as I get quite sick of commercialized tweets and posts.   And so Conrad responded with a beautiful blog post demonstrating what he was suggesting in his comments.  The title? <a href="http://bit.ly/64OKOa"> On social media, prostitution and bartending.<br />
</a></p>
<p>Which leads to lesson no. <strong><span style="color:#993300;">2. Groom the post for those who enter the site by the site door </span></strong>- directly to the post itself and not the blog.  [This is an important web design strategy as well as side door entry is prominent for well connected or linked content]</p>
<p>I really liked Conrad Hall&#8217;s personalized photo and short bio in the closing.  A great idea for a multiple author blog.</p>
<p><span style="color:#993300;"><strong>3.  Your blog post is easily buried and fast. </strong></span></p>
<p>I worked hard on creating original content for my second post -<a href="http://bit.ly/7zBwNK"> </a><a href="http://bit.ly/7zBwNK">Keeping the Personal Private. using Facebook Limited Profiles </a> Upon posting it, another contestant added EIGHT consecutive posts.  The contest had a maximum of 12 post entries but no mention of adding eight posts in a row.  I was mildly tiffed at what couldn&#8217;t have been original, on the spot created eight posts but then &#8211; how is this not like real life?   Of course a day later Facebook announced new privacy rules which dominated the blogsphere on my tags.   I did get a number of great comments.. Ah this is real life.</p>
<p><strong><span style="color:#993300;">4.  To spam or not to spam in efforts of securing greater traffic &amp; comments in a contest.</span></strong></p>
<p>One of the key metrics in evaluating bloggers was the amount of traffic and engagement -as measured by visits and comments &#8211; a post generated.   In my mindseye &#8211; I saw this as the clever use a tagging, digging, linking, tweeting to broaden the blog post touchpoints.  What I didn&#8217;t realize was how much other bloggers would rely on their personal networks to jam up their own posts with comments and traffic.</p>
<p>I&#8217;m rather opposed to spamming my network &#8211; linkedin, twitter, facebook &#8211; with explicit requests to comment on a blog due to a contest.  I value my network greatly and though I announced being in a contest and then tweets my blog posts, I didn&#8217;t spam my network.   I just was very nervous about making a request that would affect my fans, friends, followers.  And I wanted to reserve my assertive requests for charitable interests.   So when I received the following linkedin message from one of the winners of the contest, I started to debate blog post measurement.</p>
<blockquote><p>HERE IS THE LAST BLOG….PLEASE VIEW AND POST A COMMENT BEFORE TOMORROW. THANK YOU SOOOO MUCH!</p>
<p><a href="http://www.communitymarketing.typepad.com/my_weblog/2009/12/therranoliphantandtimruffner.html" target="_blank">http://www.communitymarketing.typepad.com/my_weblog/2009/12/therranoliphantandtimruffner.html</a></p>
<p>I also would ask that you forward this message to anyone that you can think of, as of now I think I am still in 3rd place. You know how competitive I am and I really would love to win this contest it will certainly help my career and status in my field. I have already been asked to do seminars and workshops both in regards to Product Development and also Advertising/Marketing so all the help you have done for me already has brought me to a whole new level and for that I cannot thank you enough. Once again THANK YOU. If you have any social media Follow Me the links are under my signature line!</p>
</blockquote>
<p>Importantly, these are not new thoughts.  I shared these thoughts with my fellow contestants, including the one above, and we had a lively debate which managed to move the needle on my skepticism dial a bit.  {not all the way but the needle did move].</p>
<p>Andrew Ballenthin, the organizer of this blogging contest, discussed active vs passive loyalty of people&#8217;s networks.  He considered the open solicitation for network loyalty (action) as a desirable action.  That this comment/traffic spike is something natural expected from bloggers.  Certainly, if one looks at the top ten retweets words &#8211; you will find &#8216;my blog post&#8217; as one of them.  Andrew carries and important message here.</p>
<p>I did debate whether or not spike traffic would be sustainable traffic &#8211; likely not if there is little value in the spike.  Nonetheless, Andrew put a lot of time into considering the angles I put forth and came up with a recipe on measuring bloggers and their posts tactics should be evaluated.</p>
<p><strong><span style="color:#993300;">5. It must be nearly impossible to control for a contest in a blogging environment. [ or anything goes..]<br />
</span></strong></p>
<p>Okay so during the actual contest, Conrad promoted <a href="http://bit.ly/6WwPlV">several blog posts</a> and a <a href="http://themarketingspotlight.com/?p=453">specific blogger</a> .   I challenged this in the comments:</p>
<blockquote><p><span id="comment-6a00e552893e3c883301287635f4d0970c-content">I can&#8217;t help wondering how traffic can be used objectively as a measure of success in this contest when this post is now promoting some posts and not others. I say this more out of curiosity than anything else &#8211; given my nod to other deserving posts. &#8211; Laurie</span></p>
</blockquote>
<p>and it sparked a very good debate with Conrad and Sam, one of the winning bloggers, on blogging metrics &#8211; which I&#8217;d recommend people to <a href="http://www.communitymarketing.typepad.com/my_weblog/2009/12/6-keys-to-a-successful-blog-post.html">read the comments</a>.</p>
<p>At heavy risk of sounding like a sore loser here and god, who wants to pick a fight with someone as eloquent and sharp witted as Conrad, the professional writer &#8211; I don&#8217;t really get the promotion of blog posts during the contest by a judge of the contest, during the contest.  More importantly, I think it very important to debate metrics &#8211; to make sure what measured truly matters.</p>
<p><strong><span style="color:#993300;">6. There is wonderful community found in competition</span></strong></p>
<p>I&#8217;ve made some wonderful contacts and blogging among some greats who do, in all their deserved colours of the win, get traffic that shames a website.  I enjoyed the contest and look forward to seeing <a href="http://www.communitymarketing.typepad.com/my_weblog/community-marketing-blog-writers.html">Andrew Ballenthin</a> and his Community Marketing Blog release a third contest.</p>
<p>Incidentily &#8211; my third and fourth posts were</p>
<p><a href="http://socialwisdom.ca/2009/12/08/six-visualizations-sources-you-should-know-about/">Six visualization sources you should know about</a></p>
<p><a href="http://socialwisdom.ca/2009/12/10/using-twitter-then-you%E2%80%99d-better-understand-the-twitter-list/">Using twitter? Then you&#8217;d better understand the twitter list.</a></p>
<p><a href="http://cdnsocialwisdom.files.wordpress.com/2010/01/headshot.jpg"><img class="size-thumbnail wp-image-899 alignleft" title="headshot" src="http://cdnsocialwisdom.files.wordpress.com/2010/01/headshot.jpg?w=150&#038;h=144" alt="" width="150" height="144" /></a></p>
<p><strong>Laurie Dillon-Schalk</strong> is the Chief Marketing Strategist and founder of <strong>Social Wisdom </strong>- a Toronto based digital marketing agency that helps firms and individuals use social media and the web wisely.</p>
<p>You can find Laurie on Twitter at <a href="http://twitter.com/Ldillonschalk">twitter.com/Ldillonschalk</a> or on her blog at <a href="http://socialwisdom.ca/blog/">Socialwisdom.ca</a></p>
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		<title>Measuring social media&#8217;s ROI performance and mtg with David Beaton, Custometrics</title>
		<link>http://socialwisdom.ca/2009/09/27/measuring-social-medias-roi-performance-and-mtg-with-david-beaton-custometrics/</link>
		<comments>http://socialwisdom.ca/2009/09/27/measuring-social-medias-roi-performance-and-mtg-with-david-beaton-custometrics/#comments</comments>
		<pubDate>Mon, 28 Sep 2009 00:56:27 +0000</pubDate>
		<dc:creator>Laurie Dillon Schalk</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[roi]]></category>
		<category><![CDATA[brand metrics]]></category>
		<category><![CDATA[brand roi]]></category>
		<category><![CDATA[social media metrics]]></category>

		<guid isPermaLink="false">http://socialwisdom.ca/?p=638</guid>
		<description><![CDATA[It is early days in decent social media measurement in both ROI and performance measurement.  The social networks themselves offer little to measure &#8211; which is why a meeting with David Beaton, Custometrics to discuss conclusively measuring the impact of social media on brands and business just tickled me pink.   First off &#8211; a big [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=socialwisdom.ca&amp;blog=7371302&amp;post=638&amp;subd=cdnsocialwisdom&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>It is early days in decent social media measurement in both ROI and performance measurement.  The social networks themselves offer little to measure &#8211; which is why a meeting with <a href="http://www.custometrics.ca/profiles/db.html">David Beaton</a>, <a href="http://www.custometrics.ca/index.html">Custometrics</a> to discuss conclusively measuring the impact of social media on brands and business just tickled me pink.   First off &#8211; a big thank you to <a href="http://coevolving.com/">David Ing</a>, a former colleague of mine from IBM who acted as the connector.</p>
<p>At the lovely <a href="http://www.redrocketcoffee.com/" target="_blank">red rocket café</a> (excellent scones and coffee, free wifi no limits), I spoke of my frustration of not being able to show tangible roi from social media activities.    My last client wanted to see a direct line from social media to the bottom line &#8211; which is so hard to do when there are so many other factors influencing the bottom line.   Sure our campaign was successful and the client was very pleased with the efforts &#8211; but it was still hard to deal with the desire for a straight line to revenue generation.</p>
<p>This is the kind of tough research and analytics that David&#8217;s teams do all the time.  David leads <a href="http://www.custometrics.ca/index.html">Custometrics, </a>a company that is regularly commissioned to help identify which marketing activities lead to the greatest impacts on brands &#8211; thereby adding a significant amount of science to how a marketer should allocate her spending.</p>
<p>David was excellent at explaining what is hard to explain.   Many marketers experimenting with social media have a hard time answering to how effective social media has been compared to other spending.  In the absence of good ROI measurement the effectiveness of social media is not known.  But being unknown is not same as bad or ineffective &#8211; it is just that the effects are not known.   Unfortunately &#8211; unknown effectiveness might as well be bad as some marketers could default back to traditional and ‘safe’ vehicle choices too early in their exploration.</p>
<p>The other half of the equation here &#8211; is getting something worthy of measuring.  If firms are testing social media but not truly understand how create strategies that will make social media work hard &#8211; the results will not be stellar.   <em>That’s where I hope to come in.</em> I would LOVE to be the surrogate marketer by playing an acting marketer role creating the digital marketing strategy and execution to fit the marketing and business goals.    I see lots of metric holes and analyzes that if I had access to someone like David &#8211; I could really feed.  Drawing a straight line to brand impact and sales volume for instance.  Show lift of baseline.  Separating all other factors from social media to prove success would be a lovely engagement.  I want it and the bigger the better.</p>
<p>I look forward to uncovering the science &#8211; I welcome others thoughts here too.</p>
<p>Laurie.</p>
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<p><em><strong>Related posts from Laurie:</strong></em></p>
<p>Social media metrics &#8212; an earlier post about <a href="http://bit.ly/blogmgfbpge">managing corporate facebook pages</a>.</p>
<br />Posted in Branding, metrics, roi Tagged: brand metrics, brand roi, roi, social media metrics <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/cdnsocialwisdom.wordpress.com/638/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/cdnsocialwisdom.wordpress.com/638/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/cdnsocialwisdom.wordpress.com/638/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=socialwisdom.ca&amp;blog=7371302&amp;post=638&amp;subd=cdnsocialwisdom&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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